Collection Services
 
30 Washington Avenue Suite C-6
Haddonfield, NJ 08033
800-673-1414
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Our Services - Healthcare

Since 1986 Grimley Financial Corporation, a full service healthcare credit and collection firm, has achieved outstanding success in the collection industry. Over the years our Haddonfield based firm has partnered with hospitals to provide winning strategies that have led to unprecedented recovery rates and leading-edge collection solutions.

We pride ourselves in placing extraordinary value and emphasis on client services and patient goodwill that go well beyond the scope of traditional collection agency service.

As testimony to our time-proven results, we enjoy loyal, long-time client relationships and our achievements have not gone unnoticed by the business world! Our firm has had the distinct honor of receiving nine coveted tri-state awards. For five consecutive years, Grimley Financial was named by the renowned Wharton School of Business and the Philadelphia Business Journal as one of the “Top 100 Fastest Growing Private Companies.” We recently earned this award again in 2015. As a result of these awards we were the first collection agency to be inducted into the “Philadelphia Top 100 Hall of Fame”, and for six consecutive years GFC was also named to the “South Jersey Top 25 Fastest Growing Companies.”

Typically, one of the hardest decisions in a hospital or physician’s office is “when” the account should be turned over to a collection agency. GFC offers two different divisions to accommodate your needs:

Pre-Collect – GFC operates as an extension of your business office. All letters sent to the patients are on your letterhead and phones are answered as Patient Financial Services, not Grimley Financial. Accounts are typically 30-45 days old and are only retained for 120 days, unless we have deemed an account to be an insurance rebill, a payment plan has been established or an attorney is involved.

Bad Debt- Bad Debt- Accounts on average are placed around 120 days when the provider's business office has exhausted all efforts in collecting the debt. Accounts can be reported to the credit bureau with the client’s approval.

Our collectors are well versed in all types of insurance and frequently follow up with insurance companies to investigate the various reasons as to why a payment was denied in an effort to gather as much information as possible for the patient.